1. Scope
This Privacy Policy applies to information collected through velvetglowllc.online and related business communications initiated through the site. It does not automatically apply to third-party websites, carriers, payment services or other companies that may be linked or used in connection with a transaction.
2. Information we may collect
When you contact us or request a wholesale quote, we may collect your name, business name, email address, phone number, delivery location, ZIP code, product selections, requested quantities and any notes you choose to provide. Standard web server logs may also record technical information such as IP address, browser type, device information, requested pages, referring pages and timestamps.
3. How we use information
We may use submitted information to respond to inquiries, prepare quotes, communicate about availability or delivery, maintain business records, prevent abuse, improve the site, troubleshoot technical issues and comply with applicable legal obligations. We do not use the quote form as a payment form and you should not submit payment card details in free-text fields.
4. Cookies and similar technologies
The site may use essential session cookies or similar storage needed for features such as the quote cart, security tokens and basic user experience. If analytics, advertising or additional tracking tools are added later, this policy and any required consent controls should be updated before those tools are enabled.
5. Sharing of information
We may share information with service providers that help us host the site, operate email, fulfill orders, arrange shipping, maintain records or provide other business services. We may also disclose information when reasonably necessary to protect rights or safety, respond to lawful process, investigate fraud or comply with law. We do not state that personal information is sold.
6. Data retention
We retain inquiry and quote information for as long as reasonably needed for business follow-up, recordkeeping, dispute handling, legal compliance and security. Retention periods may differ depending on the nature of the communication or transaction.
7. Security
We use reasonable administrative and technical measures appropriate to the website, but no internet transmission or storage method can be guaranteed to be completely secure. Users should avoid sending sensitive information that is not needed for a quote or business inquiry.
8. Your choices
You may contact us to ask questions about information you submitted, request correction of inaccurate contact information, or request deletion where applicable and where retention is not required for legitimate business or legal purposes.
9. Children
This website is intended for business and commercial users and is not directed to children. We do not knowingly design the site to collect personal information from children.
10. Changes
We may update this policy when our website, services or legal obligations change. The effective date at the top of the page will be revised when material updates are posted.
11. Contact
Privacy questions may be sent to info@velvetglowllc.online or mailed to 513 RUSSELL ST, DANVILLE, KY 40422.